“I used to work in customer service, and I remember what it was like when people would come in expecting blood from a stone, and inevitably melt down and pitch fits. The question of why people were like this always came up, and the answer was never entirely straightforward. The world is a bad, hard place. People get crushed into weird shapes; pushed to outer boundaries of their characters.”
Read more over at Radon Journal’s Conversation with H.A. Eugene
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